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Adobe Photoshop 21.2 (Windows)
2020-10-14T16:04:00+01:00
2020-11-02T10:20:02Z
2020-11-02T10:20:02Z
Portering provides a vital function within hospitals - without
Portering provides a vital function within hospitals - without which clinical and non-clinical service cannot operate effectively. When looking to replace its existing system, the trust examined a number of options before deciding MyPorter was best suited to its needs. MyPorter was developed by porter managers, for porter managers, with GlobalView Systems gaining insight from more than 100 NHS Trusts before developing the unique solution. Each system is configured to the individual needs of the hospital. For Walsall Healthcare NHS Trust, the MyPorter software provides dashboards at ward level. And where the wards request a porter, the porter supervisor can allocate tasks to porters. Each porter uses a robust Motorola radio, which receives text messages with details of their tasks. This reduction in voice communication ensures clarity on tasks, reduces background noise and enhances the privacy of patients. As the porter carries the radio with them, it also improves efficiency as they no longer have to go to a hospital phone to manage their tasks. The system is currently being expanded to automatically allocate tasks to the next available porter/team, without requiring management by a supervisor or helpdesk.
MyPorter ticks all the boxes; it’s so much better than o
MyPorter ticks all the boxes; it’s so much better than other systems we looked at. It’s so easy and quick for the ward to use, and the porters love it too. The accuracy of data has given us much greater insight into how we can best deliver our portering service. This is especially important when we face winter amid the COVID-19 pandemic.
“
“
”
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Erika Brunt, Facilities Manager
Erika Brunt, Facilities Manager
by porter managers for porter managers
by porter managers for porter managers
CASE STUDY
CASE STUDY
Walsall Healthcare NHS Trust’s existing tracking system for it
Walsall Healthcare NHS Trust’s existing tracking system for its Portering Department had begun to experience failures, and as an older system it no longer received full technical support. Jobs were mostly logged via wards and departments and sent to porters via pagers. Porters then needed to go to a hospital phone to pick up tasks and also report completion or delays. There was no real time visibility on the location of porters, or activity. Upgrading the existing system would have involved significant additional investment in infrastructure and devices and considerable disruption during installation. Many wards were findiing it impossible to use the system; reverting to manual management which resulted in delays to patient and item movements and its reporting system was difficult to use.
THE SOLUTION
THE SOLUTION
Portering provides a vital function within hospitals - without
Portering provides a vital function within hospitals - without which clinical and non-clinical service cannot operate effectively. When looking to replace its existing system, the trust examined a number of options before deciding MyPorter was best suited to its needs. MyPorter was developed by porter managers, for porter managers, with GlobalView Systems gaining insight from more than 100 NHS Trusts before developing the unique solution. Each system is configured to the individual needs of the hospital. For Walsall Healthcare NHS Trust, the MyPorter software provides dashboards at ward level. And where the wards request a porter, the porter supervisor can allocate tasks to porters. Each porter uses a robust Motorola radio, which receives text messages with details of their tasks. This reduction in voice communication ensures clarity on tasks, reduces background noise and enhances the privacy of patients. As the porter carries the radio with them, it also improves efficiency as they no longer have to go to a hospital phone to manage their tasks. The system is currently being expanded to automatically allocate tasks to the next available porter/team, without requiring management by a supervisor or helpdesk.
Portering provides a vital function within hospitals - without
Portering provides a vital function within hospitals - without which clinical and non-clinical service cannot operate effectively. When looking to replace its existing system, the trust examined a number of options before deciding MyPorter was best suited to its needs. MyPorter was developed by porter managers, for porter managers, with GlobalView Systems gaining insight from more than 100 NHS Trusts before developing the unique solution. Each system is configured to the individual needs of the hospital. For Walsall Healthcare NHS Trust, the MyPorter software provides dashboards at ward level. And where the wards request a porter, the porter supervisor can allocate tasks to porters. Each porter uses a robust Motorola radio, which receives text
THE CHALLENGE
THE CHALLENGE
THE SOLUTION
THE SOLUTION
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