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By Tom Whicher, DrDoctor Added 23rd Jan, 2019 Updated 13th Jan, 2020

DrDoctor helps the NHS deliver digital transformation.

We do this by automating the scheduling process, managing clinical risk and enabling patients to take greater control over their care.

We believe in changing systems from the inside out, adapting current processes and adding incremental value so that over time healthcare works for everyone. 



DrDoctor empowers patients to view, change and schedule outpatient appointments themselves, online, on smartphone or by conversational SMS.

Used by eight million NHS appointments in 2018 and rolled out successfully across more than 14 Trusts nationwide, DrDoctor is the patient platform to unlock effective care at your Trust.

DrDoctor's core platform consists of a Patient Portal, giving patients the ability to view and manage their upcoming appointments, and a Staff Portal, giving you clearer insight into your clinics and patients.


  • Average savings of £2.2m a year
  • Reduce booking admin time by 20%
  • Improve attendance rates by 30%
  • Improve clinic utilisation by 10%
  • Reduce printing costs by 40%
  • Reduce follow-up activity by 10%

We work with our partners to really understand the problems facing their staff; deliver technology which helps them day to day and automates out the routine tasks, so they can focus on using their hard-earned skills to care for patients.

If you're working to deliver digital transformation at your Trust, we'd love to hear from you. Head to our website to find out more:


Useful resources

DrDoctor: Working with Guy's and St Thomas' NHS Foundation Trust to Reduce DNAs

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