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Case Study: Providence Anesthesiology Associates

By Theodoros Kanellopoulos, Fliplet Added 17th Mar, 2022 Updated 4th Jul, 2022

Providence Anesthesiology Associates (PAA) is a team of 60+ anaesthesiologists providing care for over 100,000 patients each year at 19 locations in the US.

The Information Management team was investing heavily in growing the company’s IT services and one of the top priorities was to enable employees and clinicians to access important tools via their mobile device. They looked at a range of options, including different DIY app builders as well as app developers. The DIY app builders were not able to support the custom integration they required with Box, their cloud storage solution, and the developers were too expensive.

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Fliplet allowed both the flexibility and bespoke customization PAA required, all delivered at more competitive costs and timelines than independent developers had estimated. PAA would also benefit from having full control over their content and updates and free maintenance of their apps, which meant they wouldn’t need to budget for extra costs in the future.”

The App

The initial app created by PAA is a dashboard capable of pulling in all the different internal resources that might be required by clinicians and employees into one place. This gives one centralized access to all the documents from the internal cloud storage. The PAA Mobile app uses these Fliplet features:

  • Bespoke customization: PAA had unique feature requirements. The Fliplet team made all the adjustments required.
  • Integration with backend systems: The app pulls in documents from Box, a cloud storage solution, as well as data collected via their websites.
  • No need for technical skills: After an initial 15-minute training session the team was able to edit the app with no reliance on software development resources.
  • Offline access: The app is available offline which was an essential feature. It means that employees and clinicians can access the most critical information even without a mobile network or internet access.
  • Instant app updates: The app displays the latest contact information at any time. 
  • OAuth 2.0 Authentication
  • Quick authentication
  • Cross-platform compatibility: Making the app easily available on Web, iOS and Android phones and tablets was another key requirement.

To learn how the PAA innovation impacted the experience for clinicians and patients visit: https://fliplet.com/healthcare/

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